Akoranga 12: Te Whakahaere i te Pakihi
Ehara te tūāpapa i te kaupapa ka oti i a koe -- he pakihi kē ka whakahaerehia e koe. Ka kapi i tēnei akoranga ngā whakahaere o ia rā mō te whakahaere i a FitSite: te tautoko, te nama, te tiaki, me te pupuri kia hari ngā kiritaki.
Te Wāhi i Mahue Mai Ai Tātou
Kua ora a FitSite, ā, e rēhita ana ngā kiritaki. Inaianei me whakahaere toitū e koe te mahinga.
Ngā Whakahaere o Ia Rā
Te Aroturuki
Tirohia ēnei ia rā (whakarite rānei i ngā whakatūpato):
- Uptime: Kei te wātea te tūāpapa? Whakamahia tētahi ratonga aroturuki uptime.
- Ngā rēhitatanga hou: Tokohia ngā kiritaki hou i rēhita i tēnei rā?
- Ngā utu i rahua: He rahunga utu anō e hiahia ana kia arohia?
- Ngā tono tautoko: He pātai kiritaki kāore anō kia whakautua?
Te Tautoko Kiritaki
He painga tō arotahi motuhake i konei. Nā te mea he whare whakapakari tinana katoa ō kiritaki, ka kitea anōtia e koe ngā pātai ōrite:
Ngā pātai noa ka tae mai ki a koe:
- "Me pēhea taku whakahou i taku hōtaka akomanga?"
- "Ka taea e au te huri i ngā tae o taku pae?"
- "Me pēhea taku tāpiri i tētahi kaiwhakangungu hou ki taku pae?"
- "Kāore taku rohe e mahi ana"
- "Me pēhea taku whakakore/whakahou i taku mahere?"
Hangaia tō pātaka mātauranga (i tīmata i te Akoranga 8) huri noa i ēnei pātai auau. Ko ia tīkiti tautoko ka taea kē te noho hei tuhinga pātaka mātauranga he tohu kia tuhia taua tuhinga.
Ngā Taumata Tautoko
I a koe e tipu ana, hangā te tautoko mā te mahere:
| Mahere | Taumata Tautoko | Wā Whakautu |
|---|---|---|
| Starter | Pātaka mātauranga + īmēra | 48 hāora |
| Growth | Tautoko īmēra | 24 hāora |
| Pro | Īmēra matua + waea whakataki | 4 hāora |
Ka āwhina te tāpiritanga Support Tickets ki te whakahaere i ngā tono tautoko i roto i te tūāpapa.
Ngā Whakahaere Nama
Ngā Utu Auau
Ka whakahaere a Ultimate Multisite i te nama auau aunoa mā tō kūwaha utu. Ko tāu mahi he aroturuki i:
- Ngā utu i rahua: Whāia wawe. Ko te nuinga o ngā rahunga he kāri kua pau te wā, ehara i te whakakorenga ā-kaupapa.
- Dunning: Whakaritea he arorau ngana-anō aunoa mā tō kūwaha utu (he pai te whakahaere a Stripe i tēnei)
- Ngā tono whakakore: Mārama ki te take ka wehe ngā kiritaki. He urupare ia whakakorenga.
Te Whakahaere i ngā Mema
Whakatere ki Ultimate Multisite > Memberships hei:
- Tiro i ngā ohaurunga hohe katoa
- Whakahaere i ngā tono whakahou me te whakaheke
- Tukatuka i ngā whakahokinga moni ina tika
- Whakahaere i ngā paunga whakamātau
Tirohia Te Whakahaere i ngā Mema mō te tohutoro katoa.
Te Tuku Nama
Me whakarite kia tika te waihanga o ngā nama mō ia utu. Tērā pea ka hiahia ngā kiritaki ki ngā nama mō te pūrongo whakapaunga pakihi. Tirohia Te Whakahaere i ngā Utu me ngā Nama.
Te Tiaki Tūāpapa
Ngā Whakahoutanga WordPress me ngā Plugin
Hei kaiwhakahaere whatunga, kei a koe te kawenga mō:
- Ngā whakahoutanga WordPress core: Whakamātauria ki tētahi pae staging i mua i te tono ki production
- Ngā whakahoutanga plugin: He ōrite -- whakamātauria i te tuatahi, kātahi ka tono puta noa i te whatunga
- Ngā whakahoutanga theme: Manatokohia kei te tika tonu te āhua o ngā tātauira i muri i ngā whakahoutanga theme
- Ngā whakahoutanga Ultimate Multisite: Whāia te changelog, ā, whakamātauria i mua i te whakahou
Ka pā tētahi whakahoutanga pakaru ki ia pae kiritaki i tō whatunga. Whakamātauria ngā whakahoutanga ki tētahi tārua staging o tō whatunga i te tuatahi, i ngā wā katoa.
Te Haumarutanga
- Kia noho hōu tonu ngā pūmanawa katoa
- Whakamahia ngā kupuhipa kaha me te motuhēhēnga ā-rua mō ngā pūkete kaiwhakahaere
- Aroturukihia ngā mahi tūpato
- Me whai mahere mō ngā aituā haumarutanga
Te Mahinga
I te tipu o tō whatunga, aroturukihia:
- Ngā wā uta whārangi: He tere ngā pae kiritaki?
- Te whakamahinga rauemi tūmau: CPU, pūmahara, wāhi kōpae
- Te mahinga pātengi raraunga: Me whakapai ake ngā whatunga nui i te pātengi raraunga i roto i te wā
Whakaarohia te whakatinana caching (page cache, object cache) me tētahi CDN mēnā kāore anō kia mahia e koe. Mā te whakaurunga Cloudflare e whakahaere te nuinga o tēnei.
Te Whakahaere Huringa Ora Kiritaki
Te Whakaiti i te Churn
Ko te churn te ōrau o ngā kiritaki ka whakakore ia marama. Mō tētahi pakihi ohaurunga, he rite te hira o te whakaiti churn ki te whiwhi kiritaki hou.
Ngā take noa ka churn ngā kiritaki whare whakapakari tinana:
- Kāore rātou i taea te mārama me pēhea te whakamahi i te tūāpapa → whakapai ake i te whakataki
- Kāore te pae i ātaahua rawa → whakapai ake i ngā tātauira
- Kāore rātou i kite i te uara → whakapai ake i ngā āhuatanga, i te whakawhitiwhiti rānei
- I kitea e rātou tētahi kōwhiringa utu-iti ake → whakapakari i tō uara motuhake
- I kati tō rātou pakihi → kāore e taea te karo, engari aroturukihia tēnei motuhake
Te Whakahau i ngā Whakahoutanga
Me whakahau ngā kiritaki kei runga i Starter e angitu ana kia whakahou:
- Ina tae rātou ki ngā tepe mahere (ngā pae, te rokiroki), whakaaturia ngā akiaki whakahou
- Tukua ngā īmēra kua whāia e whakaatu ana i ngā āhuatanga mahere Growth ka whai hua ki a rātou
- Whakaaturia ngā mea kua hangaia e ngā kiritaki Growth/Pro
Ngā Kaupapa Whakahoki Mai
Ina whakakore tētahi kiritaki:
- Pātaihia te take (rangahau putanga, īmēra rānei)
- Whakatikatika i tōna āwangawanga mēnā ka taea
- Tukuna he hekenga utu kia hoki mai (30-60 rā i muri i te whakakorenga)
Ngā Mahi Auau ā-Wiki, ā-Marama
Ia Wiki
- Arotake i ngā rēhitatanga hou me ngā whakakorenga
- Whakautu i ngā tīkiti tautoko tuwhera katoa
- Tirohia te mahinga tūāpapa me te uptime
- Arotake i ngā utu i rahua
Ia Marama
- Tātarihia ngā inenga matua (MRR, churn, kiritaki hou, whakahoutanga)
- Tonoa ngā whakahoutanga WordPress me ngā plugin (i muri i te whakamātautau staging)
- Arotake me te whakahou i te pātaka mātauranga i runga i ngā tauira tautoko
- Tukua he pānui, he whakahoutanga rānei ki ngā kiritaki (ngā āhuatanga hou, ngā tohutohu, ngā rongo ahumahi whakapakari tinana)
Ia Hauwhā Tau
- Arotake i te utu ki ngā kaiwhakataetae me ngā urupare kiritaki
- Aromātaihia ngā hoahoa tātauira -- me whakahou anō?
- Aromatawai i te kaha hosting -- me whakarahia?
- Arotake me te whakapai ake i te whakataki i runga i ngā raraunga whakahohe
Ngā Mea i Hangaia e Tātou i Tēnei Akoranga
- Ngā tikanga aroturuki ia rā mō te wā-ora, ngā rēhitatanga, ngā utu, me te tautoko
- He hanganga tautoko ā-taumata kua whakaritea ki ngā taumata mahere
- Ngā whakahaere nama tae atu ki te whai nama tōmuri me te whakahaere whakakorenga
- Ngā tikanga tiaki mō ngā whakahoutanga, te haumarutanga, me te mahinga
- Ngā rautaki whakaiti whakakore e hāngai ana ki te rāngai whakapakari tinana
- Ngā tikanga whakahaere ā-wiki, ā-marama, ā-hauwhā hoki
Panuku: Akoranga 13: Te Whakarahi Ake -- te whakatipu i FitSite mai i tētahi whakahaere iti ki tētahi pakihi tūturu.