Lesson 6: The Signup Experience
The checkout flow is where interest becomes revenue. A confusing or generic signup process loses customers. A niche-specific flow that speaks their language and feels effortless converts them.
Where We Left Off
FitSite has templates and plans configured. Now we build the registration and checkout experience that turns fitness studio owners into paying customers.
Understanding the Registration Flow
Ultimate Multisite's checkout forms are fully customizable multi-step forms. For FitSite, we want a flow that:
- Feels like it was built for fitness businesses
- Collects only what is needed
- Gets the customer to a working site as fast as possible
See The Registration Flow for the full technical reference.
Designing the FitSite Checkout
Navigate to Ultimate Multisite > Checkout Forms and create a new form.
Step 1: Plan Selection
The first thing a fitness studio owner sees should be the plans, presented in terms they understand.
- Add a Pricing Table field
- Configure it to show all three FitSite plans
- The plan descriptions you wrote in Lesson 5 appear here -- make sure they speak to fitness business needs, not technical features
"1 GB storage" means nothing to a gym owner. "Everything you need for a professional studio website" means everything. Write plan descriptions in your customer's language.
Step 2: Template Selection
After choosing a plan, the customer picks their starting template.
- Add a Template Selection field
- The available templates are filtered by the plan they selected (configured in Lesson 5)
- Each template should have a preview image showing a fitness-specific design
Step 3: Account Creation
Keep this minimal. Collect only:
- Email address
- Password
- Studio/business name (this becomes their site name)
Do not ask for information you do not need at signup. Every extra field reduces conversions.
Step 4: Site Setup
- Site title: Pre-fill from the studio name entered in Step 3
- Site URL: Auto-generate from the studio name (e.g.,
ironworks.fitsite.com)
Step 5: Payment
- Add the Payment field
- Configure your payment gateway (Stripe is recommended for subscription billing)
- If you created order bumps in Lesson 5, add an Order Bump field before the payment step