Canceling a Membership (v2)

IMPORTANT NOTE: This article refers to Ultimate Multisite version 2.x.

Canceling a membership on your customers side is pretty easy.

If your user wants to cancel their membership, they should first access their Account page.

There, they should click head to the Danger Zone , and click to Delete Account.

Account page Danger Zone with Delete Account button

A module will open asking for their confirmation. They should toggle the Confirm Account Deletion option on and click to Delete Account.

Confirm Account Deletion dialog

This will log them out of the site and cancel their membership on your network, as well as delete their site from your network.

Logged out after account deletion

Membership canceled confirmation

Important: Notice that this action will not exclude the customer from your network, since a customer can have more than one membership or none membership linked to them.